Terms & Conditions of Sale
1. Scope
These terms apply to all subscriptions and services sold by Machinerket through the platform.
2. Order Confirmation
A sale is only valid once confirmed by Machinerket in writing or via electronic acceptance. Pricing quotes remain valid for 30 days unless stated otherwise.
3. Pricing & Invoicing
Prices are those stated in the proposal or subscription plan. Invoices will include applicable taxes and follow the agreed billing cycle (monthly or annual).
4. Payment Terms
Payments must be made within the timeframe stated on the invoice. Machinerket reserves the right to suspend access in case of late payment.
5. Service Delivery
Machinerket services are provided via cloud software. Availability is generally continuous, though temporary interruptions may occur for maintenance or updates.
6. Warranty & Support
Machinerket warrants the core functionality of its software as described. Technical support is provided via email or phone during business hours as part of the subscription.
7. Limitation of Liability
Machinerket is not liable for lost profits, business interruption, or data loss. Liability is limited to refunding the proportional cost of the service for the affected period.
8. Cancellations & Refunds
Early termination does not entitle the customer to a refund, unless otherwise agreed or required by local law.
